chart-simple-horizontalLimits

Rate limits

You’re limited to sending 3,000 messages per minute. You should avoid sending messages in large spikes.

This limit is calculated on a rolling basis, per API key type. If you exceed the limit, you will get a 429 error RateLimitError.

Daily limits

There’s a limit to the number of messages you can send each day:

Service status
Type of API key
Daily limit

Live

Team or live

  • 250,000 emails

  • 250,000 text messages, including a default 100 international text messages

  • 20,000 letters

Trial

Team

50 emails or text messages

Live or trial

Test

  • 250,000 emails

  • 250,000 text messages, including a default 100 international text messages

  • 20,000 letters

GP surgeriesarrow-up-right cannot send any text messages in trial mode.

While your service is in trial mode, you can only send messages to yourself and your team members.

These limits reset at midnight UTC.